POLICIES & PROCEDURES
- 01
Policy Statement
Our Future Tutoring Services Ltd (OFT) is committed to assessment and recognises that it is essential in the realm of education and examinations, as it serves as the cornerstone for gauging students' understanding, progress, and readiness for the challenges of the future. Embracing rigorous and fair assessment practices not only ensures the validity and reliability of educational outcomes but also empowers educators to refine their teaching methods, adapt curriculum, and provide tailored support to every learner. Such dedication to assessment fosters an environment of accountability, equity, and continuous improvement, ultimately paving the way for educational excellence and student success.
- 02
As a Tutor working for Our Future Tutoring Services Limited, If your tuition is cancelled or your student does not show up for tuition (No Show), you must or any adhoc duties which may arise.
If for any reason another member of staff (Tutor) is unwell or unable to attend their tutoring session, and you are in the office due to your tuition being cancelled, we may ask you to cover their tuition in their absence as long as it does not interfere with your next tuition – Please see Cancellation Procedures. Please note in the absence of the Head Tutor or Deputy Head, the admin team have the authority to ask you to cover a tuition.
- 03
Open Awards will issue certificates for learners who have successfully completed unit(s), within 20 working days of receipt of verified results.
All certificates will be electronically mailed to Our Future Tutoring, for the attention of the Administration Contact.
Our Future Tutoring will notify Open Awards within 5 working days of any identified problems with the certificates received. Once we have checked that all certificates are present and correct, we will confirm receipt within 10 working days via the Secure Portal.
Our Future Tutoring will issue learner certificates within 5 working days of receipt from Open Awards. Unless it has been agreed otherwise, certificates will be issued directly to the learner.
- 04
Our Future Tutoring will advise where an assessment for a qualification must be invigilated. This information would normally appear in the qualification specification. This policy and procedure applies to all qualification-based programmes offered by
the Our Future Tutoring, where there are controlled assessments requiring invigilation.
Purpose
Invigilation requirements aim to provide a clear set of rules that addresses the security and control risks regarding the settings that assessment tasks are taken under, and the handling of these arrangements.
- 05
Our Future Tutoring is committed to providing an efficient and high standard of service to all. We are continually working to achieve this high level of service by maintaining quality assurance standards which are compliant with regulatory requirements.
It is our aim to ensure that all assessment outcomes are fair, consistent, and reliable based on the valid judgements of the assessor using the assessment strategy for the qualification in question. However, occasions may arise where the training provider or learner may wish to question a decision.
- 06
Reasonable Adjustments are adjustments made to an assessment to reduce the effect of a disability that places the learner at a substantial disadvantage when demonstrating their knowledge, skills and understanding to the levels required by the specification for that qualification.
Scope of the Policy
This policy is provided for Our Future Tutoring customers, learners and staff members who are using or delivering courses and qualifications offered by Our Future Tutoring Ltd.
- 07
Introduction
The vision of Our Future Tutoring Services Ltd (OFT) is to be recognized as an outstanding Tutoring Provider, leading the staff force through innovative tutoring solutions and focusing on achieving the best outcomes for our students in a safe, caring, and inspiring environment.
The success of this vision depends on every member of staff. There is substantial evidence that effective Performance Reviews and staff development contribute positively to student outcomes.
Performance Reviews ensure that managers fairly and equitably review the performance (both good and bad) of their employees. These reviews confirm that employees are delivering high-quality tuition to students, are competent in their roles, and treat colleagues with dignity and respect.
Performance Reviews also provide employees with the opportunity to provide feedback on concerns and areas for potential development to their managers, ensuring positive outcomes.
Performance Reviews are not a one-off event but an ongoing process throughout the employment contract.
This policy details OFT’s staff Performance Review system, which is part of the wider Performance Management Framework. It enables managers and employees to engage in a meaningful Performance Review process and create an environment for success.
- 08
Introduction
Academic assessments exist to help you learn and to demonstrate your knowledge and understanding. Grades show how fully you have demonstrated this and give you credit for your learning. Good academic practice is the process of completing your academic work independently and honestly, using the appropriate academic style and with all sources fully attributed according to academic requirements.
When you submit an assignment or complete an online/paper-based assessment, you are asked to confirm that the work you are submitting is your own and has not been written by anyone else. While you may collaborate with others in studying, submitted work copied from or written jointly with others is not acceptable unless collaboration is required in the particular assignment. This includes support with answers given when taking an online assessment.
- 09
The quality assurance cycle assures the integrity of the assessment and reporting of student achievement against the performance standards for a qualification. The interpretation and application of the performance standards is confirmed by
a moderation process as part of the quality assurance cycle, ensuring students have fair, valid, and reliable results.
There are four stages in the quality assurance cycle: planning, clarifying, confirming, and improving.
Expectations for Standards
Our Future Tutoring will aim to ensure:
The academic standards of courses meet the requirements of the relevant national qualifications framework.
The value of qualifications awarded to students at the point of qualification and over time is in line with sector-recognised standards.
- 10
1. Aims
Our SEND Policy and Information Report aims to:
✔ Outline how Our Future Tutoring Services Ltd (OFT) will support and provide for students with Special Educational Needs and Disabilities (SEND). ✔ Define the roles and responsibilities of all individuals involved in delivering support for students with SEND. ✔ Ensure that all students receive equal opportunities, with tailored support to enable them to reach their full potential.
OFT values all students equally, recognizing and embracing diverse abilities and behaviours. Our goal is to meet individual learning needs while ensuring outstanding progress and successful transitions into further education or employment.
This policy is based on the statutory SEND Code of Practice (2015) and follows the Children and Families Act 2014.